WEBSITE TERMS & CONDITIONS
sfrflowers.com is a site operated by SFR Flowers Ltd ("We").
We are registered in England and Wales under company number 09190108.
In using this website you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.
sfrflowers.com does its best to provide accurate and relevant information however we make no representation or guarantee whatsoever as to the accuracy of the information contained in this website. You should obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
sfrflowers.com disclaims all liability for any direct, indirect or consequential loss or damage occurred from the use or inability to use this website whether directly or indirectly resulting from inaccuracies, defects, errors, whether typographical or otherwise, omissions, out of date information or otherwise, even if such loss was reasonably foreseeable and sfrflowers.com had been advised of the possibility of the same. Consequential and indirect loss and damage shall include but not be limited to loss of profits, loss of goodwill, and wasted expenditure.
We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990.
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.
All materials included in our website were placed for information purposes only and does not represent advice for any particular application. Users are hereby placed under notice that they should take appropriate steps to verify such information.
The user agrees that material downloaded or otherwise accessed through the use of this website is obtained entirely at the user’s own risk and that the user will be entirely responsible for any resulting damage to software or computer systems and/or any resulting loss of data, even if such loss and damage was reasonably foreseeable and sfrflower.com had been advised of the possibility of the same.
sfrflower.com does not accept any liability in connection with any third party websites that can be accessed through this web site and does not endorse or approve the contents of any such site.
We are the owner or the licensee of all intellectual property rights in our site, and the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company.
These Conditions of Use shall be governed by and construed in accordance with the law of England and Wales.
SFR Flowers LTD respect your privacy and are committed to protecting your personal data. We will not sell, share, or rent your personal information to any third party.
Please direct any Data Protection queries to
Data we may collect from you:
The personal data we collect and process from you is:
Contact information including address, telephone numbers and email addresses
Bank account details
Services you have subscribed to or may be interested in
Profile Data includes your username and password, orders made by you, preferences, feedback and survey responses
Usage Data includes information about how you use our website, products and services
The personal data we collect may be used for the following purposes:
To enable us to trade with your business and provide a service to you
To open a new customer account for you
To ensure we can receive payments from you and make payments to you as required
To provide you with quotations and to make requests for payment
To answer your enquiries
Our legal basis for processing for the personal data:
You have given consent to the processing of your personal data for one or more specific purposes
Processing is necessary for the performance of a contract to which you are party to
Processing is necessary in order to protect the vital interests of you or your business
Where we need to comply with a legal or regulatory obligation.
We will store personal data for a period of 3 years following the cease of any trading contact with you unless we are required by law to hold specific information for a longer period.
Your rights as a data subject
The right to be informed: We will always tell individuals what data is being collected, how it’s being used, how long it will be kept and whether it will be shared with any third parties. This information must be communicated concisely and in plain language.
The right to access: Individuals can submit subject access requests, which oblige organizations to provide a copy of any personal data concerning the individual. Organizations have a maximum of one month to produce this information, although there are exceptions for requests that are manifestly unfounded, repetitive or excessive. We cannot charge the individual for this information processing.
The right to rectification: If the individual discovers that the information we hold on them is inaccurate or incomplete, they can request that it be updated. As with the right to access, we have one month to do this, and the same exceptions apply.
The right to erasure (also known as ‘the right to be forgotten’): Individuals can request that we erase their data in certain circumstances, such as when the data is no longer necessary, the data was unlawfully processed, or it no longer meets the lawful ground for which it was collected. This includes instances where the individual withdraws consent.
The right to restrict processing: Individuals can request that we limit the way we use personal data. It’s an alternative to requesting the erasure of data and might be used when the individual contests the accuracy of their personal data or when the individual no longer needs the information but the organisation requires it to establish, exercise or defend a legal claim.
The right to data portability: Individuals are permitted to obtain and reuse their personal data for their own purposes across different services. This right only applies to personal data that an individual has provided to us by way of a contract or consent.
The right to object: Individuals can object to the processing of personal data that is collected on the grounds of legitimate interests or the performance of a task in the interest/exercise of official authority. Organizations must stop processing information unless they can demonstrate compelling legitimate grounds for the processing that overrides the interests, rights and freedoms of the individual or if the processing is for the establishment or exercise of defence of legal claims.
Rights related to automated decision making including profiling: The GDPR includes provisions for decisions made with no human involvement, such as profiling, which uses personal data to make calculated assumptions about individuals. There are strict rules about this kind of processing, and individuals are permitted to challenge and request a review of the processing if they believe the rules aren’t being followed.
In the event that you wish to make a complaint about how your personal data is being processed by us, please direct it to in the first instance.